Transforming a Toxic Workplace Culture
Speaker: Andrea Goulet
The business landscape is changing rapidly and management tactics that worked in the past are now a significant liability. Compromising employee well-being for the sake of efficiency, control, predictability, homogeneity, and hierarchy comes with big costs. It’s harder to attract and retain top talent — people are 10 times more likely to quit their jobs because of toxic culture compared to compensation. Productivity is impacted — employees are far less motivated, less engaged, and less innovative. Burnout runs rampant, inclusion initiatives go nowhere, and people get hurt. A toxic culture isn’t good for people or for profits.
In this presentation, Andrea Goulet will give you specific and immediately actionable guidance for turning a toxic culture into a healthy one. It starts by being able to spot the tell-tale signs of toxicity. Some are obvious, such as bullying, blaming, and blatant misconduct. But others are much more subtle and may even be seen as positive practices, such as praising a person for making personal sacrifices. Once you know what you’re looking for, you’ll be better equipped to measure impacts, realign incentives, and rethink processes for better business outcomes. Successful management practices from the past no longer work and how you can grow and adapt your behavior to become the leader that workplaces of today (and tomorrow) need.
Learning Objectives:
Identify the signals and impacts of a toxic culture.
Review historical reasons that toxic cultures have persisted.
Evaluate research methodologies for investigating a culture’s health.
Associate various cultural norms with probable business outcomes.
Understand the critical importance of empathy, vulnerability, and trust.
Examine the essential role of healthy boundaries and productive conflict.
Practice management and interpersonal skills that promote a healthy workplace culture.
Recognize effective interpersonal and systemic communication patterns
Develop a personal action plan for leading a healthy culture </aside>.