Communication Strategies for Technical Content

Technologists often need to share important information with people whose expertise isn’t as deep as ours. Effective communication in these places can determine whether a project gets funded, who gets promoted, how much customers want to purchase products, and more. It even impacts the code. When we communicate with clarity and purpose, our codebases are easier to read, modify, and deploy.

In this presentation, participants will learn specific and immediately actionable techniques for:

• Communicating highly technical information in plain language

• Synthesize complexity in a way that doesn’t “dumb things down”

• Tailor messages for different audiences while still conveying concepts accurately

• Implement communication and empathy frameworks to reduce cognitive load

• Collaborate with others to sell ideas and provide effective feedback